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10 KG Front Load Washing Machine

(10 customer reviews)

On-Sale Date

November, 2021

Model Number



3 Years



Product Description

For those bigger households that need a large capacity washing machine, the 10 kg front load washer is ideal. It has fifteen wash programs, 4-star water and energy efficiency ratings, plus a 1–24-hour delay option so the load can run whenever it is most convenient.

This washer also includes Wi-Fi functionality, which means that you can link your appliance to the easy-to-use STIRLING app. This feature allows you to track the status of your laundry, and the app can notify you when your washing is done.

Product Specs
  • 74 kg
  • 595 x 640 x 845 mm
  • 4-star MEPS
  • 4-star WELS
  • Wi-Fi Tracker
  • 4-Star Energy rating
  • 4-Star WELS rating
  • 15 Wash Programs
  • Anti-allergy and 18 min quick wash
  • White LED Display
  • Child Lock
  • 1-24 hr Delay Timer
  • 1 Washing Machine
  • 1 Inlet Hose
  • 4 Transit Hole Caps
  • 1 Drain Hose Support
  • 1 Quick Start Guide
  • 1 Instruction Manual
  • 1 Warranty Card

STR-FLW10W STIRLING 10 kg Front Load Washer with Wi-Fi QSG-V1.3

10 KG






10 reviews for 10 KG Front Load Washing Machine

  1. Stacey

    I just bought few days ago, first time using it. It shaken crazyly and make v loud noisy like going to explode, and my dryer on top of the machine fell down. What did i do wrong?

    • Customer Service

      Hi Stacey, I’m very sorry to hear about this, but it sounds like you may have not removed the transit bolts. In front load washing machines there are transit bolts on the rear of the machine, they are there to keep the drum stable so it doesn’t spin around or get loose during transportation to your home. When you first get the unit you are meant to remove these transit bolts, otherwise you are trying to use the machine while the drum is still bolted in place, which will cause excessive noise and vibration like the fault description you have mentioned. There would have been a warning sticker on the door that you would have physically needed to remove before first use. Please check the instruction manual installation guidelines as it will tell you how to remove these transit bolts. I hope this helps. If you have any further concerns please contact us at 1300 112 534 – Kind regards, Tempo Customer Service.

  2. Steve

    Well, I was skeptical at $500. The machine has washed and spun the first load perfectly. There was one strange thing that my wife said it washed for quite a while longer than the program. She videoed it for 3 minutes on the last minute of the cycle. Does it have a smart setting that makes it run longer if it hasn’t completed its cycle properly?

    • Customer Service

      Hi Steve, thank you for your review! To answer your question, the running times on the programs and are for reference purposes only. The actual running times may be different depending on the type and weight of your wash load and the washing temperature, so if it’s a heavier load then yes it will detect that it needs a few minutes more, for example. Kind regards, Tempo Customer Service.

  3. Michelle Foster

    I brought my Stirling front loader washing machine about 2 years ago and now the door lock has stopped working and I am trying to get a replacement door locking mechanism with great difficulty.

    • Customer Service

      Hi Michelle, I can see you have spoken to our team who has confirmed that based on the serial number you have provided the unit was out of warranty, and you were referred to our service network for an out of warranty repair. If you would just like the door mechanism itself we can arrange to send you that. One of our team will reach out to you today to discuss your options. Thanks.

  4. Tim E

    I’m offering a review of my earlier Aldi Stirling front loader – it is very similar to the current model and worked faultlessly for 12 years. I have now happily replaced it with the current model and so far so good. Very happy with this product.

  5. Raminder

    Hi I baught 10 kg top load washing machine from aldi last year.i spend 499$ and this is stop working no spinning properly. I called customer service 1300112534 but no response. Please reply me because my machine under warranty.

    • Customer Service

      Hi Raminder, thanks for your message. We will send you an email to ask for further details, please keep an eye out in your Inbox or Spam folder. Kind regards, Tempo Customer Service.

  6. K T

    Bought this product from Aldi, July this year. It stopped working just last month. Did all I can and contacted almost everyone. I have the receipt and the machine has warranty.

    • Customer Service

      Hi K T,

      I am so sorry to hear about your experience with this product. Have you contacted our after sales support team on 1300 112 534 (Monday to Saturday 8:30am – 6pm)? This machine comes with a 3-year in home warranty, so they may be able to help you arrange a service. Please don’t hesitate to let us know if you need any further assistance!

      Kind regards,
      Customer Service

  7. Russell Lo

    I bought the 10kg front loader 4 months ago from Aldi, use once to twice a week. Three days ago it went into an error that will not clear! My laundry has been stuck in there since then – it will all be stuffed!
    Called customer service, because I can’t find my book with receipt attached – no can help!
    I have the box it came in, serial number – don’t they know when it was made by that!?
    Not three years ago!
    Have bank statement showing the amount of money spent at Aldi – $499 – not groceries!

    Think I should video smashing it with a sledgehammer and put the vid on YouTube

    • Customer Service

      Hi Russell,

      I am so, so sorry to hear about your experience with this product. I have contacted our after sales support team about this issue, and they should be in touch shortly.

      If you have any further questions, please don’t hesitate to contact us on 1300 112 534 (Monday to Saturday 8:30am – 6pm).

      Kind Regards,
      Customer Service

  8. Winifred Jones

    Our Stirling is the best front loader washing machine we’ve ever purchased. It hasn’t let us down in many years.
    7.5 kg isn’t a problem for a big family and we use it every day. I hope this doesn’t mozz us lol. We probably did need the bigger size but Stirling does a great job. Thumbs up.

  9. Andrew Power

    I recently purchased a washing machine from Aldi and it now locks every time I turn it on

    • Customer Service

      Hi Andrew,

      I am so sorry to hear about your experience with this product! I would recommend contacting our after sales support team on 1300 112 534 (Monday to Saturday 8:30am – 6pm) for assistance with troubleshooting, or to arrange a service.

      If you need any further assistance, please don’t hesitate to ask.

      Kind regards,
      Customer Service

  10. Cher David

    I just recently bought from Aldi and its not drying up/heating up

    • Customer Service

      Hi Cher,

      I am so sorry to hear about your experience with this product. For troubleshooting advice or to arrange a service, I would recommend contacting our after sales support team on 1300 112 534 on Monday to Saturday 8:30am – 6pm.

      Kind regards,

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